Communications & Network Services

Communications and Network Support (CNS) is responsible for the College's voice, video and data networks. Areas of operation include personal and mobile computers, the local area network (LAN), the wide area network (WAN), related network infrastructure, and telecommunications. CNS supports the design, development, installation and maintenance of technology-enhanced classrooms and labs, learning centers, telephones, desktop computers and related accessories for all MCC locations.

CNS plays a leadership role in the development of the College's networking, voice and personal computer infrastructure. The department supports the hardware life-cycle from initial specification through equipment recycle, including new installations, PC cascades, and classroom lab PC networks as well as virtual platforms. Infrastructure upgrades are continually being assessed and implemented to optimize performance.

CNS provides comprehensive telecommunication services. These services include local and long distance, voice mailbox and messaging, telephone service and repairs, internal and external directories, enhanced call processing applications, integrated voice response applications, telephone cost accounting, and cellular phones. Training in the use of these services is also provided.